Refund policy
🔁 Return & Refund Policy — Punisha Creations
At Punisha, we take pride in curating handcrafted luxury jewellery that speaks elegance and individuality. However, if something doesn’t meet your expectations, we offer an easy and transparent return process.
✅ Return Eligibility
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You may initiate a return within 48 hours of receiving your order if you're not completely satisfied.
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Products must be unused, undamaged, and returned in original packaging with tags intact.
🔄 Return Process
To initiate a return:
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Share a video of the packed parcel before opening and an unboxing video clearly showing the product condition.
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Email us at punishacreations@gmail.com with your Order ID and return request.
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Once approved, we will provide return instructions.
ℹ️ Videos are mandatory to process any return request. Returns without unboxing proof will not be accepted.
💳 Refund Terms
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Upon successful return verification, the refund amount will be credited to your Punisha account wallet.
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This store credit does not expire and can be used anytime for future purchases.
❌ Non-Returnable Items
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Custom-made, altered, or used jewellery.
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Items returned without proper video proof or original packaging.
For any support, contact us at punishacreations@gmail.com or via WhatsApp at [+91-93210-43331].
We’re here to ensure you enjoy every piece you own from Punisha Creations.
