Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.

We have a no return policy, except in cases of manufacturing defects. If you receive a defective item, please contact us within 2 days of receipt with a video of the parcel opening. We will arrange for a return and replacement or refund as necessary.

To ensure the longevity of your jewelry, we recommend storing it in a dry place, away from direct sunlight. Avoid exposure to chemicals, perfumes, and moisture. Regularly clean your jewelry with a soft cloth.

You can reach our customer service team by emailing us at punishacreations@gmail.com. We are here to assist you with any questions or concerns you may have.

We use high-quality materials in our jewelry, and many of our products are designed to be hypoallergenic. If you have specific allergies, please contact us at +919321043331 for more details about the materials used in a particular item.